Certified Security Officer (CSO)
The Certified Security Officer (CSO) Program is a training initiative designed to certify participants as Defense Officers in the Security sector. The program is implemented to ensure that participants acquire the necessary skills and knowledge to perform the duties of a Defense Officer effectively. Additionally, the program establishes a structured career pathway for Defense Officers in line with current industry standards. The program spans eight (8) days, with a total duration of 48 hours. It is conducted in-person, utilizing a combination of classroom learning and practical training methods. Participants who complete all modules will be awarded the Certified Security Officer (CSO) certificate. This certification formally recognizes them as competent Defense Officers within Malaysia’s security industry.
Program Objectives
The objective of this Program is to provide a basic exposure to security management for Protection Officers. This would provide an understanding of the legal issues in the security environment; awareness of security measures and its applications, crime awareness and prevention; terrorism; and emergency response; thus providing a sound foundation for the understanding of the key issues in security management.
The Program also provides an appreciation of the ethical concepts in the security environment. It focuses on workplace safety, personal safety and OSHA issues and regulations that apply to properties and which are pertinent to the protection professionals. It also provides grounding in workplace communication thus ensuring that the protection officer is effective at the frontlines.
WHO SHOULD ATTEND
Program Purpose:
A training program designed for Protection Officers to enhance their skills for a career in security management.Career Advancement:
Provides a structured career path in the security industry, which was previously lacking.Certification Benefit:
Career progression can now be aligned and structured based on the certification obtained through this program.
Number of Participants
Course Fee:
RM6,000 per participant
(Inclusive of course materials, lunch, dinner, refreshments, certificate of attendance & accommodation)Cancellation Policy:
Full fee is chargeable if no written notice of cancellation is received at least 7 days before the course commences.
Program Implementation Method
For more information or assistance:
Please contact Ida at 03-7781 1464 or email: info@icsm.com.myPayment Method:
Crossed cheques should be made payable to:
International Centre for Security Management Sdn BhdMailing Address:
426 A, Jalan 5/46 Gasing Indah,
46000 Petaling Jaya,
Selangor Darul Ehsan.
Program Modules
Introduction To Communication
- Verbal Communication Skills
- Customers Service
- Communication Skills – Read & Write
- Electronic Communication Modes
Protection Officer & the Law
- Criminal Justice System
- Crime
- Protection Officers & the Law
- Security Policies & Procedures
Observation and Incident Reporting
- Observation and Incident Reporting
- Patrolling Techniques
- Report Writing – Notebook
- Report Writing – Full Report
Introduction to Security Technology
- Risk Assessment & Analysis
- Entry & Exit Control Procedures
- CCTV Security Systems
- Alarm & Fire Systems
Introduction to Emergency Response Procedures
- Emergencies
- Emergency Preparedness
- Critical Incident Actions
- Evacuation Procedures
Introduction to Life Safety Awareness
- Workplace Safety and Risks
- Fire Prevention Skills
- First Aid for Defense Officers
- Common Injuries, Treatment & CPR
Task Delegation
- Crime Scene Procedures
- Workplace Violence
- Traffic Control & Parking Lot Safety
- Crowd Control
Roles & Responsibilities of a Defense Officer
- Defense Officer Practices
- Safety Awareness
- Physical Health
- Code of Ethics for Defense Officers
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